Terms of service

Last updated: September 2, 2026

OVERVIEW

This website is operated by Novatecora LLC under the trade name MODBOX. Throughout this website, the terms “we,” “us,” and “our” refer to MODBOX and Novatecora LLC.

MODBOX provides this website, including all information, tools, products, and services available through this site, to you conditioned upon your acceptance of these Terms of Service and the policies referenced herein.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, and purchasers.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase products from us.

1. BUSINESS INFORMATION

Trade name: MODBOX
Legal entity: Novatecora LLC
Business address: 818 S 5th St, Rocky Ford, CO 81067, United States
Customer service email: help@modboxeco.com
Website: https://modboxeco.com

2. ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given consent for any minor dependents to use this website under your supervision.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your use of the website.

You must not transmit viruses, malicious code, or other harmful material.

A breach of these Terms may result in termination of your access to our services.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, descriptions, specifications, images, prices, and other product information accurately.

Actual product appearance, including color, texture, or other visual characteristics, may vary slightly depending on lighting, photography, display settings, manufacturing variations, or other reasonable factors.

Customers should review the product description, dimensions, materials, compatibility information, and other specifications shown on the applicable product page before purchasing.

Certain products may have limited quantities and may be subject to return or exchange only in accordance with our Refund Policy.

We reserve the right to discontinue products or update product information when reasonably necessary.

4. PRICES AND BILLING

Product prices are displayed on our website in the currency shown at checkout.

Prices may change from time to time. The price applicable to an order will be the price displayed when the order is placed, subject to correction of obvious errors.

Applicable taxes, shipping charges, duties, or other charges, if any, will be displayed or calculated as applicable during checkout.

We reserve the right to correct pricing or product information errors and, where necessary, cancel or modify an affected order. If an order must be cancelled after payment, the applicable payment will be refunded.

5. ORDERS

Submitting an order constitutes an offer to purchase the products in your order.

We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability issues, payment problems, or incorrect customer information.

Customers are responsible for providing accurate billing, payment, shipping, and contact information.

If we need additional information regarding an order, we may contact you using the information provided during checkout.

6. PAYMENT

Available payment methods are displayed during checkout.

Customers agree to provide current, complete, and accurate payment and billing information.

Payments are processed through the payment methods and payment service providers made available through our Shopify store.

We do not guarantee that every payment method will be available in every location or for every transaction.

7. SHIPPING AND DELIVERY

Our shipping terms are described in our Shipping Policy available on this website.

For U.S. orders, standard shipping is free unless otherwise stated during checkout.

Orders are generally processed within 72 hours.

Estimated delivery is generally 8–13 business days after processing.

Delivery estimates are estimates rather than guaranteed delivery dates. Delays may occasionally occur because of carriers, weather, customs, holidays, address issues, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Please review our Shipping Policy for additional shipping and delivery information.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy available on this website.

Eligible products may be returned within 30 days after receiving the item, subject to the eligibility requirements stated in our Refund Policy.

Products generally must be returned in the same condition in which they were received, unused and with applicable original packaging, unless the product is defective, damaged, incorrect, or otherwise covered by our Refund Policy.

For non-quality-related returns, customers are responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect, please contact us so we can evaluate the issue and provide an appropriate resolution. Where the issue is our responsibility, customers will not be required to bear return shipping costs associated with correcting that issue.

Approved refunds are issued to the original payment method. Once approved, we generally initiate the refund within 10 business days. Financial institutions and payment providers may require additional time to post the refund.

Please review our Refund Policy before requesting a return.

9. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information provided on this website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other matters.

We reserve the right to correct errors and update information when necessary.

If an error materially affects an order that has already been placed, we will take reasonable steps to notify the affected customer.

10. THIRD-PARTY SERVICES AND LINKS

Certain content, functionality, payment services, applications, or links available through our website may be provided by third parties.

We are not responsible for third-party websites that are not controlled by Novatecora LLC.

Customers who access third-party websites should review the applicable third party’s terms and policies.

11. INTELLECTUAL PROPERTY

Unless otherwise indicated, the content presented on this website, including MODBOX branding, text, graphics, designs, photographs, product presentation, and other original materials, is owned by or licensed to Novatecora LLC or used with appropriate authorization.

You may use this website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise misuse protected website content without applicable authorization or where otherwise permitted by law.

Shopify and other third-party names, logos, and trademarks belong to their respective owners.

12. PROHIBITED USES

You may not use this website:

(a) for unlawful purposes;
(b) to violate applicable laws or regulations;
(c) to infringe intellectual property rights;
(d) to transmit malicious code;
(e) to collect or misuse personal information unlawfully;
(f) to interfere with the security or proper operation of the website;
(g) to engage in fraud, impersonation, or deceptive activity; or
(h) to use automated systems in a manner that materially disrupts or damages the website or its services.

We reserve the right to restrict access to the website where reasonably necessary to protect customers, our business, or the security and operation of the service.

13. DISCLAIMER OF WARRANTIES

We endeavor to provide accurate product information and a reliable shopping experience.

Except where otherwise required by applicable law, the website and services are provided on an “as is” and “as available” basis.

We do not warrant that access to the website will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Novatecora LLC and MODBOX will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of the website or products where such liability may lawfully be limited.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Novatecora LLC, MODBOX, and their applicable officers, employees, agents, contractors, and service providers from claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of third-party rights.

16. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

The remaining provisions will continue in effect.

17. TERMINATION

We may suspend or terminate access to the website where reasonably necessary because of a violation of these Terms, unlawful conduct, fraud, abuse, or threats to the security or operation of the service.

Obligations and liabilities incurred before termination will survive termination where applicable.

18. PRIVACY

Personal information submitted through this website is handled in accordance with our Privacy Policy, which is available through the Privacy Policy link on our website.

Our store is hosted through Shopify, and certain information may also be processed by Shopify and other service providers necessary to operate the store, process payments, fulfill orders, and provide services.

19. GOVERNING LAW

These Terms of Service are governed by applicable laws of the United States and the State of Colorado, without limiting any mandatory consumer protections that may apply to customers under applicable law.

20. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or applicable requirements.

The current version will be published on this website with an updated revision date.

Continued use of the website following publication of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

21. RELATED POLICIES

Additional terms concerning specific aspects of purchases are provided through the policies published on our website, including:

Customers should review these policies before completing a purchase.

22. CONTACT INFORMATION

Questions about these Terms of Service, products, orders, shipping, returns, or other customer service matters may be sent to:

MODBOX
Operated by Novatecora LLC
818 S 5th St
Rocky Ford, CO 81067
United States

Email: help@modboxeco.com
Website: https://modboxeco.com